Vien Jan Clarenz V.

Struggling with overdue invoices, outstanding balances, or inefficient collections processes? I help businesses streamline their Accounts Receivable operations, resolve billing discrepancies, and improve cash flow through organized, proactive collections management. I specialize in Accounts Receivable (AR), Stripe administration, subscription billing, payment reconciliation, and collections, with hands-on experience supporting SaaS businesses and managing complex billing workflows. 💼 My Areas of Expertise ➤ Accounts Receivable & Collections ▸ B2B collections and overdue payment follow-ups ▸ AR aging analysis, reporting, and account monitoring ▸ Invoice tracking, payment allocation, and reconciliation ▸ Short payments, outstanding balances, and billing dispute resolution ▸ Customer account reconciliation and collections escalation ▸ Payment arrangements and client communication ➤ Billing & Financial Operations ▸ Invoice generation, adjustments, and credit memos ▸ Subscription and recurring billing management ▸ Stripe administration, refunds, and payment disputes ▸ Purchase Order (PO) management and invoice submissions ▸ Billing discrepancies and account investigations ▸ Process improvements and workflow optimization ➤ Reporting & Reconciliation ▸ AR aging reports and collections tracking ▸ Payment reconciliation and financial reporting ▸ Account audits and discrepancy investigations ▸ Excel and Google Sheets reporting, including PivotTables, XLOOKUP, and advanced formulas 🛠️ Tools & Platforms Stripe | NetSuite | QuickBooks Online | Xero | Salesforce | HubSpot | PandaDoc | Anrok | Microsoft Excel | Google Sheets | Zendesk | YayPay | Zendesk | Konnektiv | Coupa | Ariba | Tungsten | Workday Why Work With Me? I understand that effective collections are not simply about chasing payments. They require attention to detail, consistent follow-ups, accurate financial records, and professional communication to maintain strong client relationships. I'm comfortable managing high-volume accounts, investigating complex billing discrepancies, coordinating with internal teams and external customers, and working independently to keep receivables organized. Whether you need help reducing overdue balances, cleaning up your AR aging, managing collections, or improving your billing processes, I'm ready to support your business. Let's get your receivables organized and your collections moving!