Nicholas S.

Senior Project Manager & Operations Lead | Systems, CRM & Automation

Hi, I'm Nick, a senior project manager and operations lead with 10+ years of experience running projects for federal research institutions, major universities, large corporations, startups, and nonprofits. That range means I've seen how organizations of every size actually operate, and I can step into your team, learn your systems, and start moving things forward in days, not weeks. What I do best: I take ownership of the moving parts (projects, timelines, tools, people, and processes) so you can stay focused on growth. Clients keep me around for years, with my longest engagements running 3,000+ hours, because I'm consistent, detail-oriented, and easy to work with. Core strengths: - Project & operations management: planning, tracking, delegation, and reporting across teams of any size - Systems & tools: I've worked in almost every major platform, including Asana, ClickUp, Monday, Jira, Trello, Notion, Airtable, and Confluence. Whatever your stack is, I already know it or will master it fast. - CRM & automation: GoHighLevel, HubSpot, Salesforce, Zoho, and Zapier for lead tracking, funnels, and workflow automation - Executive support: calendar, inbox, expense reporting, research, hiring support, customer service - Events & media: Zoom webinars for 200+ attendees, OBS, livestream production, video editing (Premiere Pro, After Effects, Final Cut), and design (Photoshop, Illustrator, InDesign) - Web & e-commerce: WordPress, Wix, and Shopify content and updates Why clients choose me: ✔ Highly available: I respond within 0-4 hours and can flex my schedule around your time zone and deadlines ✔ High performing: top 1% of Upwork freelancers (Top Rated Plus), with a perfect Job Success Score across hundreds of contracts ✔ Adaptable: from a single executive needing support to a full team needing an ops backbone, I fit the role you need If you want someone who manages the systems, the tools, and the details while you focus on the bigger picture, send me a message. I'm available now and happy to start with a quick call to see if we're a fit. - Nick