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Nicholas S.
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Nicholas S.

Senior Project Manager & Operations Lead | CRM, AI, Automations

I manage projects and operations, build CRM and AI automations, and support executives. Clients keep me around for years. Here is what I do, with a real example of each: - Project and operations lead Four years and 3,700+ hours as Digital Coordinator for the SPARC Portal, a federally funded neuroscience platform: scheduling, tracking, follow-ups and public communications for a team spread across several institutions. At BARBRI (1,000+ hours) I tracked hundreds of video courses through post-production with law professors and the creative team. - CRM and automation A full-time Zapier, HubSpot and Keap seat for a 100-rep sales organization in 2026: workflows that move leads, bookings and rep activity between tools, each one documented so the team can maintain it. - Executive support Executive assistant to the CEO of a global biodata nonprofit: calendar across time zones, inbox triage, meeting prep and follow-ups until they close. The CEO hired me back for a second contract. Before that, a year supporting several executives at Rippling. - Webinars and events I've run Zoom webinars for 200+ attendees. For a professional association president I handle each one end to end: registration, speaker logistics, reminders, run-of-show and the live host seat. That contract led to an ongoing role as her assistant. - Sites and apps built with AI I direct Claude Code to build working sites and tools from a clear brief. Live now: Eats Ranked (restaurant guides, on the web in seven states), LaunchNeat (websites for local businesses) and SignalRig (five working go-to-market demos). Proof - Top Rated Plus, 100% Job Success, 131 reviews, 256 jobs, $400K+ earned - Long-term clients: SPARC (four years), Symplicity (nearly four years), Blackdove Art (three years), BARBRI and Rippling - "We hired him during the pandemic and he kept things going for us while the sky fell." Software trade association, 989 hours Tools: Asana, ClickUp, Monday, Jira, Trello, Notion, Airtable, HubSpot, Salesforce, Zoho One, GoHighLevel, Keap, Zapier, Power Automate, Google Workspace, Microsoft 365, QuickBooks Online, Slack, Zoom Webinars, Claude Code I usually reply within four hours, flex my hours around your time zone and send weekly written updates. Open to long-term contracts and contract-to-hire. Tell me what you're running, which tools you use and where things slip, and I'll reply with how I'd take it on. Nick

🇺🇸Chicago, United States$50/hr100% JSS4.91 (132)Since Jul 2018

Earnings and projects

MRR
$6.9k

Last 6 months ÷ 6

World#2,958 / 412k
🇺🇸Country#1,163 / 62.1k
Revenue, last 30 days
$3.6k

Last 6 months: $41k

World#9,714 / 412k
🇺🇸Country#2,665 / 62.1k
Total earnings
$483k

Billed in all: $499k

World#2,975 / 412k
🇺🇸Country#986 / 62.1k
Per project
$1.9k

$3.4k in the last 6 months

World#80,985 / 412k
🇺🇸Country#13,633 / 62.1k
Projects, last 6 months
12

Across 16 contracts

13% fixed87% hourly
World#14,023 / 412k
🇺🇸Country#2,232 / 62.1k
Projects in all
258

Across 486 contracts

32% fixed68% hourly
World#6,391 / 412k
🇺🇸Country#1,160 / 62.1k

Earnings, last 30 days

$499k+$3.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$494k$496k$498k$500kOct 8Oct 23Nov 7

Skill rankings: Top 0.15% in Executive Support

Top 1% in 12 of 19 skills, ranked by MRR among everyone on Upwork with the skill.

  1. 3Zoom Video Conferencing725 freelancers · 🇺🇸 #3Top 0.41%
  2. #5Webinar295 freelancers · 🇺🇸 #2Top 2%
  3. #6Event Management1,098 freelancers · 🇺🇸 #4Top 0.55%
  4. #8Executive Support5,288 freelancers · 🇺🇸 #6Top 0.15%
  5. #8ClickUp2,407 freelancers · 🇺🇸 #4Top 0.33%
  6. #13Adobe Creative Suite2,862 freelancers · 🇺🇸 #10Top 0.45%
  7. #15Asana3,013 freelancers · 🇺🇸 #11Top 0.50%
  8. #27Canva17,402 freelancers · 🇺🇸 #11Top 0.16%