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Jeremy R.

Jeremy R.

Seo/Admin

Thank you for visiting my profile! I am Jeremy and have been a Customer Service Representative in both voice and non-voice accounts in two major BPO Industry here in the Philippines before I became a Freelancer in Upwork. I had the opportunity to work with the team that ranked and competed for the Top 1 position in production. I was always one of the top performers in my team and working with these colleagues helped me a lot to improve my skills and knowledge of providing great customer support. These past years, I learned that working with other people is the key to providing the best quality of services because the best way of showcasing your expertise is to work together as a team. Working alone is important as well because that will gauge your ability to work under pressure. Both of these qualities, made me as a person today with great confidence in the path I choose to work into. If you're looking for a Rockstar Customer Service Representative, then you are on the right profile! I hope to talk to you more about your project and proposals so I can immediately showcase my skills and start contributing to your organization the soonest as possible!

🇵🇭General Trias, Philippines$10/hr100% JSSSince Jul 2018

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#39,683 / 412k
🇵🇭Country#6,717 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $7.4k

World#38,040 / 412k
🇵🇭Country#7,248 / 56.3k
Total earnings
$79k

Billed in all: $79k

World#50,558 / 412k
🇵🇭Country#7,182 / 56.3k
Per project
$39k

$3.7k in the last 6 months

World#1,607 / 412k
🇵🇭Country#175 / 56.3k
Projects, last 6 months
2
100% fixed0% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2
100% fixed0% hourly
World#328,889 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$78.9k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$77k$78k$79kOct 8Oct 23Nov 7

Skill rankings: Top 14% in Customer Support

Ranked by MRR among everyone on Upwork with the skill.

  1. #74Incident Management421 freelancers · 🇵🇭 #29Top 18%
  2. #94Hardware Troubleshooting642 freelancers · 🇵🇭 #52Top 15%
  3. #244Troubleshooting1,460 freelancers · 🇵🇭 #80Top 17%
  4. #315Invoicing2,164 freelancers · 🇵🇭 #147Top 15%
  5. #355Product Knowledge2,128 freelancers · 🇵🇭 #215Top 17%
  6. #446Account Management3,086 freelancers · 🇵🇭 #125Top 14%
  7. #2,205Email Support14,954 freelancers · 🇵🇭 #1,349Top 15%
  8. #2,839Customer Support20,101 freelancers · 🇵🇭 #1,424Top 14%