Amy H.

I've spent over a decade helping hundreds of business owners translate messy real-world operations into systems that actually work for their business. I will assist you in streamling operations through automation, data architecture, and systems integration. I am a trusted advisor to organizations across professional services, healthcare, legal, real estate, construction, transportation, marketing, and home services industries. I am experienced in designing scalable operational systems that connect business applications, eliminate manual processes, improve data visibility, and support business growth. Having a keen understanding of back-end data, skilled at rapidly understanding unfamiliar industries, translating complex business requirements into practical solutions, and delivering systems that business owners can successfully adopt and maintain. I use tools such as Zapier, Microsoft Power Automate (formerly called Flow), and Make (formerly called Integromat), to create API integrations between many different applications. I have a keen understanding of backend data and how to easily get relevant information from one system to another. Integrating systems on the backend helps business workflow to be simplistic, efficient, and fast. I have been working on integrations since 2016, and have linked together numerous CRMs, accounting systems, marketing systems, spreadsheets, etc in a variety of ways, some simple and some extremely complex. Given API documentation, I am able to build custom connections, triggers, and actions in Zapier for many cloud based applications that do not yet have Zapier integration. Some of my other skills include Javascript, Airtable, Google Sheets, Google Forms, Fillable PDFs, Softr, JotForm, Typeform, Fillout Forms, X2CRM, Excel, Canvas, Planning Center, TeamUnify, Amateur Radio Operator, French language. As the owner of Glaive Consulting, I understand the needs of the small business owner to automate as much of the business as possible to allow focus on client work. Task tracking, time tracking and invoicing and customer followup are among some workflows that I have optimized for my business. Let me help you do the same! With an extensive Upwork client history profile and having been Expert-vetted by Upwork as being in the top 1% of freelancers, I look forward to working with you soon!