Imran S.

I help businesses reduce manual work, organize disconnected processes, and build practical systems that improve day-to-day operations. With 15+ years of experience supporting businesses through data, CRM, lead generation, reporting, administration, and workflow improvement, I combine hands-on operational experience with modern AI and automation tools. My focus is not automation for the sake of automation. I first understand where work is being missed, repeated, delayed, or handled manually — then build a practical solution around the business. I can help with: • Business workflow and process automation • CRM setup, cleanup, optimization, and lead management • Email, follow-up, and task automation • AI-powered business workflows and internal tools • n8n, Make. com, Apps Script, and API-based automation • Excel and Google Sheets systems, dashboards, and reporting • Data cleaning, research, lead generation, and enrichment • Operations tracking and management dashboards • WordPress, Shopify, and supporting business systems • Virtual operations and administrative support when human oversight is still required **Typical problems I solve:** → Leads are coming in, but follow-ups are being missed → CRM data is incomplete, duplicated, or not being used properly → Staff spend too much time copying information between systems → Email, tasks, spreadsheets, and customer information are disconnected → Management cannot easily see what is pending, overdue, or being missed → Reporting requires repetitive manual work → A business wants to use AI but needs a practical implementation rather than another AI demo **Tools & Platforms** HubSpot • Zoho • Salesforce • Pipedrive • Google Sheets • Excel • Apps Script • n8n • Make. com • WordPress • Shopify • WooCommerce • QuickBooks • Mailchimp • Airtable • Notion • Trello • Asana • AI/LLM integrations I have completed hundreds of projects on Upwork and have worked with businesses ranging from small teams to established organizations. If you already know what needs to be built, send me the requirements. If the problem is clear but the solution isn't, tell me what's slowing your business down. I can help map the workflow first and identify what should be automated, centralized, improved, or kept human.