Christine Z.

Senior AI product designer (ex-PwC) who also builds. I design and build AI products, AI agents and automations, from UX audits, SaaS dashboards and Figma prototypes to AI customer support agents and n8n / Claude workflows, for businesses of every size. Most freelancers can either design or build. I do both, so what you get is easy to use, trusted by your team and customers, and works on your real data. WHAT I DO • AI product and UX design: UX audits, user research, user flows, high-fidelity Figma prototypes, design systems and SaaS dashboards. I turn AI features people try once into features they keep using. • UX audits with a prioritised fix list: I review your app or site through four lenses (UX, accessibility, brand and edge cases) and tell you what to fix first, with effort estimates. • Fix and finish AI-built (vibe-coded) apps: Lovable, Bolt, Cursor or Replit projects that are buggy or look half-done, made stable, polished and launch-ready, with a proper design system. • AI agents and chatbots: WhatsApp Business API, Instagram, Messenger or website chat. They answer from your knowledge base, look up products, book appointments and hand tricky conversations to a human. Replies in seconds, 24/7. • Workflow automation: n8n, Python, Claude and OpenAI, connecting your CRM, email, Google Sheets, Airtable, Shopify and any API through webhooks. Lead qualification, outreach drafts, reports and data entry, designed so your team actually adopts it. • Social media and content automation: auto-posting to TikTok, Instagram and YouTube, plus AI-generated product images, short videos and captions, with an approval step before anything goes live. • Claude Code and MCP setup: connect Claude to GitHub, Figma, Google Drive and your business tools, build custom MCP integrations, and train your team. HOW WE'LL WORK TOGETHER 1. Understand: your users, your goals and how your business really runs. 2. Map: where the experience breaks, or where time and money leak. 3. Options: 2–3 directions, each with its trade-offs: cost, build time, risk and what stays manual. 4. Build together: short check-ins, so you see progress every week. 5. Test with real users and real data, then fine-tune. You release payment when it works. 6. Hand over: a video walkthrough, documentation and support in the first weeks. RESULTS • Designed 5+ GenAI products at PwC, including ChatPwC (8,400+ users) and an AI audit platform used by 3,000+ auditors • Product Manager (AI) at Displayr, an analytics SaaS: shipped AI text categorisation, AI code generation and an AI answer bot, guided by 50 customer interviews • Rolled out a Claude + GitHub + Figma AI workflow across a whole company; concept to prototype went from days to hours • Redesigned an online shop: +50% purchase conversion • Automated video production and daily posting for an AI creator account that grew to ~22k followers in its first 3 months • Built AI agents that run in real businesses: a Facebook Marketplace sales agent, a WhatsApp / Instagram support agent and an Instagram content factory (~$1.62 per reel) FOR LARGER TEAMS I work within your security and approval rules, document everything, and help staff actually adopt the new tool or workflow, not just install it. WHY CLIENTS HIRE ME • You stay in control: human review for anything uncertain, alerts if something breaks, capped AI costs • Designer and developer in one person: no hand-off gaps • Fixed price agreed upfront, plain-English updates, and a video walkthrough at handover • Sydney-based registered business (ABN): Australian hours, overnight turnaround for US and UK clients, in-person meetings in Sydney Also: fast, mobile-first websites on Shopify, WordPress (Elementor), Squarespace, Webflow or Next.js, set up for Google and AI search. TOOLS Figma, Claude, Claude Code, MCP, ChatGPT / OpenAI, n8n, Python, Cursor, Airtable, Google Sheets, WhatsApp Business API, Meta Graph API, Instagram API, Shopify, WordPress, Webflow, Next.js, Stripe and more... START HERE Message me the product you're stuck on or the task that eats your team's week. I'll reply with an honest view, 2–3 options with trade-offs, a fixed price and a timeline. Not sure where to start? Book a discovery session and we'll map it together.