Jehan S.

I’m a HIPAA-certified Medical Virtual Assistant, I support clinics, private practices, and telehealth providers with dependable administrative support. I can manage your patient scheduling, patient communication, EMR/EHR updates, insurance verification, documentation, and telehealth coordination. I’m detail-oriented, calm under pressure, and focused on helping healthcare teams work efficiently without administrative overwhelm. Let me handle the backend so you can focus on what truly matters: your patients🤝 👉 7+ years Experience in the US Healthcare industry 👉 HIPAA-certified 👉Eyes and heart always on the goal - SUCCESS 💎 𝙈𝙀𝘿𝙄𝘾𝘼𝙇 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝘾𝙀 • Handling patient calls regarding payments, billing records, insurance information, and appointment scheduling • Checking patient eligibility and benefits verifications • Patient collections • Medical records request and retrieval • Data Entry • Chat/Email Support • Patient Intake / Client Intake • Obtaining prior and retro authorizations for services such as Biologic medication, Weight loss medications(GLP-1), Pain management, Genetic testing and Applied behavioral Analysis Patient Registration/demographics/insurance information 💎𝙃𝙀𝘼𝙇𝙏𝙃𝘾𝘼𝙍𝙀 𝙑𝘼 𝙏𝙊𝙊𝙇𝙎 • AdvancedMD • AthenaHealth • Dr. Chrono • Healthie • Zoho • Click • monday • Niko Why Choose Me: 🔍 Expert Knowledge: With a deep understanding of the prior authorization process and up-to-date knowledge of industry regulations, I handle tasks efficiently and accurately. 📋 Attention to Detail: My meticulous approach ensures that every aspect of insurance verification, appeals, and patient support is managed with precision. 💬 Strong Communication Skills: I excel in clear and effective communication, both written and verbal, to ensure smooth interactions with all parties involved. 🤝 Client-Centric Approach: I am dedicated to tailoring my services to meet your unique needs, aiming to enhance your operational efficiency and patient satisfaction. Additional Benefits: ⏰ Time Management: I prioritize tasks effectively to meet deadlines and handle high volumes of work without compromising quality. 🔒 Confidentiality: I adhere to strict confidentiality protocols to protect sensitive patient information and ensure compliance with privacy regulations. 🚀 Proactive Solutions: I anticipate potential issues and address them proactively to prevent disruptions and streamline processes. With a proven track record of supporting healthcare professionals and patients, I am committed to delivering high-quality administrative support that makes a difference. Let’s collaborate to optimize your medical practice or healthcare service, making your processes smoother and more efficient. Feel free to reach out to discuss how my expertise can contribute to your success. I look forward to working with you!