Vivian L.

Hi! I’m a licensed Medical Technologist making a professional transition into remote healthcare support roles. I bring a solid clinical background, strong attention to detail, and recent hands-on training in insurance verification and prior authorization processes—skills essential for supporting modern medical practices, billing teams, and healthcare providers. My scientific training has given me a deep understanding of medical terminology, lab procedures, and patient documentation. Now, I’m combining that knowledge with administrative support skills to assist healthcare teams remotely. 🩺 Core Competencies: Health Insurance Verification (Eligibility & Benefits) Prior Authorization Requests (Medical & Pharmacy) Understanding of ICD-10, CPT, and Medical Billing Workflows EHR/EMR Navigation (Dr. Chrono, Practice Fusion, Simple Practice – basic familiarity) HIPAA Compliance & Patient Confidentiality Detail-Oriented Data Entry & Record Management 📚 Training Highlights: Completed training on Insurance Verification, Prior Authorization and Medical Billing Gained practical exposure to tools such as Availity, CoverMyMeds, and payer portals Learned best practices for communicating with insurance providers and healthcare teams 🧰 Tools & Software: Google Workspace | Microsoft Excel | Availity (basic) | CoverMyMeds (basic) | PDF & Document Management Tools I’m eager to grow my experience by helping solo providers, medical billers, or healthcare offices streamline their administrative workflows. If you're looking for a reliable, fast learner with a clinical eye and a strong work ethic—I’d love to support your practice. Let’s talk about how I can help your team!