Kissa L.

I am Online Freelancer with specializations in providing excellent Customer Service and Technical Support through phone, chat and email, data entry and back office works and admin tasks. Throughout my experience, I have gained valuable insight and a solid understanding of the important role that Customer Service Representative plays in an organization. My active listening, communication and mediation skills have been critical on more than one occasion. Objective: To offer honest, dependable and timely support to you. By working as a top rated freelancer on Upwork since 2018, I have excelled in customer service and related virtual assistant duties which require skills that includes empathy, active listening, friendliness, patience and effective communication. I always want long term relationship with my clients, and I value every project that is given to me.