Joanna L.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Customer Service Representative E-commerce I am a dynamic and accomplished professional with extensive expertise in customer service. In my 11 years of experience Call center industry made me an expert in Customer service, handling Voice and Email. I have experience using different CRM tools such as Zendesk, Gorgias, Gsuite and Freshdesk. In addition to being an effective communicator, I'am patient, enthusiastic, flexible and is always dedicated to my job. My passionate attitude earned me some humble achievements throughout my career. One of which is being the Overall Top Agent. My career profile reveals my ability to successfully fulfill the roles of Customer Representative and Case manager. If you are searching for someone with previous customer service and/or call center experience preferred has good computer skills including Microsoft Office, I can utilize my own computer equipment. I also possess excellent communication skills. My strength is mainly about helping customers. I'am a team player and has the ability to multitask well. I can adapt to a flexible schedule, positive thinker and can handle stress. I can maintain the highest level of confidentiality. Please contact me to arrange an interview. If you have additional question I'am available via skype, mobile phone and email. Looking forward to learn how I can contribute to your company.