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Ciara May S.
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Ciara May S.

Customer Service Representative

I worked as a Customer service representative for AT&T and Directv, the biggest telco and cable provider in the United States for a total of 2 years. I also worked as Customer service representative for Humana for 4 years processing orders of medicines for members,helping them with order tracking and providing member's benefits. I also became a support on the account. I always work with dedication and passion for my work and always doing an extra mile to make sure I always do my best in everything. I always reached my metrics and qoutas and became top agent many times. My calls are always picked as an example for call listening to the trainees.

🇵🇭Indang, Philippines$10/hr100% JSS5.00 (2)Since Jul 2018

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#42,444 / 412k
🇵🇭Country#7,436 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $6.9k

World#28,676 / 412k
🇵🇭Country#4,480 / 56.3k
Total earnings
$52k

Billed in all: $56k

World#73,281 / 412k
🇵🇭Country#11,522 / 56.3k
Per project
$17k

$6.9k in the last 6 months

World#7,373 / 412k
🇵🇭Country#1,526 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 4 contracts

25% fixed75% hourly
World#304,143 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$56.2k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$54k$55k$56k$57kOct 9Oct 24Nov 8

Skill rankings: Top 6% in Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Rapportive46 freelancers · 🇵🇭 #3Top 15%
  2. #253Human Resource Management2,062 freelancers · 🇵🇭 #96Top 12%
  3. #607Recruiting4,153 freelancers · 🇵🇭 #213Top 15%
  4. #722Market Research8,410 freelancers · 🇵🇭 #122Top 9%
  5. #1,007Writing16,517 freelancers · 🇵🇭 #114Top 6%
  6. #2,593Web Design26,714 freelancers · 🇵🇭 #171Top 10%
  7. #5,495Data Entry53,630 freelancers · 🇵🇭 #2,745Top 10%
  8. #5,526Customer Service37,168 freelancers · 🇵🇭 #2,909Top 15%