Raymark B.

Startup Ops Partner | CRM Systems, CX Workflows & Executive Admin

Startups don’t fail because of bad ideas. They fail from messy ops. That’s where I come in. Hi, I’m Markiee your fractional operator, CRM mechanic, admin architect, and client success engine. I partner with fast-moving teams and scaling founders to clean up what’s slowing them down and build backend systems that scale cleanly, quietly, and with zero chaos. With 13+ years of experience, I specialize in stitching together sales operations, customer experience systems, legal + leasing workflows, and high-level admin into one powerful operational core. ⸻ ⚙️ Who I Currently Support • A global clean tech company (CRM & client logistics) • A political research firm (reporting & backend workflows) • A real estate group (leasing, tenant workflows, collections) • A law office (inbox triage, billing memos, legal intake) ⸻ 🚀 Why Founders Work With Me • I bring order to chaos, fast • I move like a team member, not a task-taker • I need minimal direction, yet deliver deeply aligned work • I free up your mental space so you can zoom out and lead ⸻ 🔧 What I Handle Best CRM & Sales Infrastructure Copper, HubSpot, Zoho, Salesforce — pipeline design, lifecycle tracking, automations Client Experience Workflows Onboarding forms, intake flows, retention triggers, cross-tool handoffs Executive Admin & Ops Support Calendar and inbox command, recurring workflows, SOPs, legal billing docs (Clio) Leasing & Legal Ops Tenant coordination, invoice prep, leasing files, intake triage Reporting & Task Control Dashboards, QA systems, trackers via Sheets, Trello, Airtable ⸻ 💬 What Clients Say: “Markiee was more than a VA they built the engine behind our operations.” “We went from overwhelmed and reactive to structured and scalable.” ⸻ If you’re scaling and tired of juggling the backend alone, I’m your operational co-pilot. Let’s scale smart.