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Kim Jade C.
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Kim Jade C.

Customer Service Specialist

I am an enthusiastic, reliable, and hardworking individual with over 16 years of experience giving professional, efficient, and high-quality service to various call center/E-commerce companies. I am skilled in communicating with clients over the phone, chat, and email. I have experience with different platforms such as Zendesk, Freshdesk, Gorgias, Zoho, ReAmaze, etc., and I am eager to learn to use any new tools to get the job done well. I always meet deadlines and don't make promises I can't keep. I am a team player, but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!

🇵🇭Caloocan City, Philippines$10/hr100% JSS4.97 (10)Since Jul 2018

Earnings and projects

MRR (estimate)
≈$3.4k

An estimate from an earlier read

World#10,555 / 412k
🇵🇭Country#593 / 56.3k
Revenue, last 30 days
$3.6k

Last 6 months: $20k

World#9,818 / 412k
🇵🇭Country#547 / 56.3k
Total earnings
$173k

Billed in all: $180k

World#19,153 / 412k
🇵🇭Country#1,765 / 56.3k
Per project
$14k

$20k in the last 6 months

World#9,812 / 412k
🇵🇭Country#2,141 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
12

Across 17 contracts

6% fixed94% hourly
World#183,652 / 412k
🇵🇭Country#15,258 / 56.3k

Earnings, last 30 days

$180k+$3.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$176k$178k$180kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 0.93% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Fashion & Beauty999 freelancers · 🇵🇭 #3Top 1%
  2. #30Freshdesk1,321 freelancers · 🇵🇭 #8Top 2%
  3. #40Ticketing System1,296 freelancers · 🇵🇭 #14Top 3%
  4. #68Slack3,033 freelancers · 🇵🇭 #17Top 2%
  5. #129Zendesk5,908 freelancers · 🇵🇭 #46Top 2%
  6. #169Online Chat Support11,528 freelancers · 🇵🇭 #70Top 1%
  7. #204Email Support14,954 freelancers · 🇵🇭 #103Top 1%
  8. #317Customer Support20,102 freelancers · 🇵🇭 #107Top 2%