Shoaib A.

API & Automation Expert | Zapier, Make, n8n, CRMs, Custom Apps

I've completed 295 automation projects on Upwork — 100% Job Success, 5.0 across 219 reviews, 7,200+ hours. Most of that work is the same story: a business running on six tools that don't talk to each other, and someone doing the talking by hand. WHAT I FIX Quotes that never become jobs. Jobs that never become invoices. Orders that need manual entry into three systems. Leads sitting in an inbox until someone remembers them. If a person is copying data between apps every day, that process can usually run itself. RECENT WORK • Solar company (Australia) — 30+ automations connecting ServiceM8, Fishbowl, HubSpot and QuickBooks. Field jobs, inventory and invoicing now sync without manual entry. • Content and casting agency — 20+ automations across Shopify orders, Google Sheets and Slack. Order data, creator assignments and team notifications all route automatically. • Accounting firm — email attachments sorted into OneDrive and logged in Airtable automatically. Around 9 hours a week returned to the team. • Healthcare wellness centre — 50+ Zaps handling patient intake, scheduling and follow-up sequences. • Boutique hotel — reservation pipeline parsing bookings into Constant Contact, Helcim and Beds24, with guest access codes handled automatically. WHERE I'M DIFFERENT: THE APIs Most automation freelancers stop where the native module stops. I don't. I've built custom Zapier apps using both the CLI and the Builder, written Google Apps Script for work no visual tool handles, and integrated APIs with no existing connector at all — Pylon, IsolarCloud, Fishbowl, Beds24, Drchrono, Virtuous, Acuity. When your workflow needs fuzzy address matching, timezone-safe date logic, pagination across thousands of records, or parsing a payload that arrives in the wrong format, that's the work I'm actually good at. I'm also completing a PhD in Computer Science, so when no-code hits its ceiling, I write the code that gets past it. WHY MY BUILDS DON'T BREAK Most automations fail three months after handover — a field changes, an API updates, and nobody notices for a week. I build in error handling, monitoring and documentation as standard. My clients stay for years; two of my current ones have been with me since 2023. WHAT I WORK WITH Platforms: Zapier, Make (Integromat), n8n, Google Apps Script, custom API integrations CRM & Sales: HubSpot, Pipedrive, GoHighLevel, Close, Salesforce, ActiveCampaign, Apollo Ecommerce: Shopify, WooCommerce, BigCommerce, Billbee, BrightPearl Finance: QuickBooks, Xero, Helcim Field Service & Ops: ServiceM8, Fishbowl, Pylon, IsolarCloud, Clio, ClickUp, Asana, Trello, Monday Hospitality: Beds24, GuestServe, Constant Contact Google Workspace: Sheets dashboards and reporting, Drive, Docs to PDF, Forms, Calendar, Gmail parsing and tracking Forms & Scheduling: Jotform, Typeform, FormKeep, Calendly, Acuity, ClickFunnels Messaging: Twilio, Slack, CallRail, 46elks, Mailchimp, Constant Contact, Instantly, Salesforge Data & Storage: Airtable, OneDrive, Microsoft Outlook, Notion AI: ChatGPT, Claude and Gemini integrated into live workflows for content generation, data extraction and automated follow-up HOW I WORK You tell me what's slow. I map it, tell you honestly what's worth automating and what isn't, build it, document it, and stay available when your business changes. If you've got a process eating hours every week, send me a message describing it. I'll tell you straight away whether it's worth automating.