Trinadh J.

#1. Deep knowledge in Agency Management Systems: EZLynx, QQ Catalyst, Applied EPIC, Sagitta, CSR-24, AMS360, Image Right, Vision, Applied TAM and HawkSoft 6.0., NowCerts. #2. Skilled in Certificate of Insurance (COI) and Evidence of Property (EOP) Issuance, Policy Downloads, Renewals, Proposals/Quotes including TOWING & TRUCKING and SURPLUS accounts, NOC, Loss Runs, more ++++. #3. Worked with 14+ clients: USI, BROWN & BROWN, Sterling Risk, White & Co., Granite, Hub Midwest East, BEARANCE MANAGEMENT GROUP, Lipscomb & Pitts, Sweet & Baker, FRENKEL & Co., Lutgert, Lyons, InSource Inc. and more ++++ #4. Expertise in New Implementations (as of now 13 clients implemented and maintained with good volume and Quality. #5. Effective capacity planning on a daily, weekly and monthly basis Billable and non-bailable reports. #6. Experienced Sr. Operations Manager with a demonstrated history of working in the Insurance Industry. #7. Core Competencies: Performance Analysis Real-time Engagement Brand Strategy Channel Growth Customer Acquisition Response Monitoring Project Management Quality Control Creative Thinking Decision Making Career Motivation Leadership #8. Accomplished ITIL V3 FOUNDATION CERTIFICATION. #9. More ++++