Melanie Q.

Over the years, I have maintained efficient and confidential administrative and clerical support to ensure the smoothness of office operations. I professionally handle correspondences & emails by replying to them proactively. I have gained expertise in handling light bookkeeping duties such as creating electronic records of receipts and payments; preparation of payroll; conducting initial interviews and assessment of qualified applicants; training and orientation of new hires, web researching in order to provide facts-based information; database management, data entry employing high-speed typing skills to meet deadlines; calendar management of ongoing schedules, appointments and follow-ups; and call handling duties wherein I efficiently handle inbound and outbound calls to take care of the company's marketing needs. Additionally, I am well-versed in responding to support tickets to resolve customer problems and providing online troubleshooting advice to reply to immediate inquiries. I am competent in managing social media platforms such as Facebook, Twitter, Instagram, and LinkedIn in order to increase the company's social media presence. I am able to prepare slideshow and presentations, adept in word processing and spreadsheets using Microsoft Office 365 and Google Workspace. Seeking a responsible role designed for a long-term service that will utilize my skills and abilities in practice for achieving the client's goals and for mutual growth and benefit.