Christine Ann R.
Project Manager & Online Service Specialist
My working experiences for 14 years in the call center industry made me a responsible employee with less supervision. I was promoted as a Real time Analyst for 7 years in the industry and help the business in maintaining agent’s productivity and make sure those agents are being utilized properly. I am an expert of the following services: - Work force management - Excel Proficient (Advanced) - Reports Analyst - Account/ Project Manager - Service desk officer - Virtual Assistant - Online Booking - Project service assistant - Email & Online Support Specialist Knowledgeable in the following tools: - TIMng - Remedy - Zendesk - ServeIT - Shopify - Oberlo - Aliexpress - Helpscout - Bell MRS - MS office application - Limelight - Infusionet - CRM/ i360 - Salesforce - Simpro - ServiceM8 - Loomly I’m very much interested with all the training that my client's offer with minimum supervision. I am confident that my earned skills and exceptional attitude towards work would be a great asset to my client's company.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.9k
Billed in all: $93,959$94k
$7.9k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 8% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #16Online Help187 freelancers · 🇵🇭 #4Top 9%🇵🇭#4 of 37
- #109Order Entry618 freelancers · 🇵🇭 #81Top 18%🇵🇭#81 of 447
- #287Invoicing2,164 freelancers · 🇵🇭 #136Top 13%🇵🇭#136 of 955
- #370Inventory Management3,087 freelancers · 🇵🇭 #116Top 12%🇵🇭#116 of 920
- #392Order Processing2,648 freelancers · 🇵🇭 #276Top 15%🇵🇭#276 of 1,622
- #1,655Email Communication14,123 freelancers · 🇵🇭 #919Top 12%🇵🇭#919 of 6,862
- #2,565Customer Support20,101 freelancers · 🇵🇭 #1,270Top 13%🇵🇭#1,270 of 9,123
- #2,793Microsoft Excel32,523 freelancers · 🇵🇭 #980Top 9%🇵🇭#980 of 9,316