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Mayra Z.
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Mayra Z.

Experienced Customer Support Specialist

Over 6 years in customer service. I bring a calm, solution-focused approach to every interaction. I’m efficient, adaptable when situations call for a personal touch, and committed to delivering responses that are timely, clear, and customer-centered.

🇨🇴Bogota, Colombia$22/hr100% JSS5.00 (5)Since Aug 2018

Earnings and projects

MRR
$2.7k

Last 6 months ÷ 6

World#15,089 / 412k
🇨🇴Country#175 / 4,578
Revenue, last 30 days
$2.7k

Last 6 months: $16k

World#14,493 / 412k
🇨🇴Country#170 / 4,578
Total earnings
$122k

Billed in all: $127k

World#30,841 / 412k
🇨🇴Country#222 / 4,578
Per project
$24k

$16k in the last 6 months

World#4,266 / 412k
🇨🇴Country#47 / 4,578
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇨🇴Country#1,261 / 4,578
Projects in all
5

Across 7 contracts

14% fixed86% hourly
World#266,045 / 412k
🇨🇴Country#1,828 / 4,578

Earnings, last 30 days

$127k+$2.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$124k$126k$128kOct 9Oct 24Nov 8

Skill rankings: Top 2% in Data Annotation

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Customer Service Analytics287 freelancers · 🇨🇴 #2Top 3%
  2. #44Data Annotation2,301 freelancers · 🇨🇴 #1Top 2%
  3. #73Customer Onboarding1,245 freelancers · 🇨🇴 #2Top 6%
  4. #75Spanish3,288 freelancers · 🇨🇴 #4Top 2%
  5. #197Accounts Receivable3,593 freelancers · 🇨🇴 #1Top 5%
  6. #249Salesforce3,758 freelancers · 🇨🇴 #3Top 7%
  7. #400Ecommerce8,441 freelancers · 🇨🇴 #3Top 5%
  8. #418Email Support14,954 freelancers · 🇨🇴 #4Top 3%