Bilal M.
CRM & Automation Expert ( Attio , GHL , HubSpot, Pipedrive | RevOps )
I am a CRM Automation Expert with strong hands-on experience in Attio CRM, GoHighLevel (GHL), HubSpot, and Zoho. I help businesses design, build, and optimize CRM systems that improve lead management, automate daily operations, and create scalable processes for long-term growth. Many businesses struggle with disorganized data, inefficient pipelines, and time-consuming manual work. My focus is to solve these problems by creating structured, easy-to-manage systems that bring clarity and efficiency to your operations. I work closely with clients to understand their business model and translate their processes into clean, automated workflows. I specialize in building complete CRM ecosystems, from initial setup to advanced automation. This includes designing sales pipelines, setting up lead capture systems, automating follow-ups, and creating dashboards that provide clear insights into business performance. Core Services: CRM setup and customization (Attio, GoHighLevel, HubSpot, Zoho) Sales funnel and pipeline design Lead management and tracking systems Workflow automation and process optimization Email and SMS automation campaigns Third-party integrations using Zapier, Make, and n8n Data cleanup, migration, and structuring Reporting dashboards and performance tracking CRM audits and system optimization Attio CRM Expertise: Custom object and data structure design Performance tracking systems and reporting frameworks ROI-based automation and revenue calculations Affiliate and broker tracking systems Automated decision-making workflows based on data conditions GoHighLevel (GHL) Expertise: Funnel building and landing page setup Pipeline automation and opportunity tracking Email, SMS, and follow-up automation Lead nurturing systems and campaign setup Calendar and appointment automation HubSpot and Zoho CRM: Pipeline setup and deal stage optimization Workflow automation and task management Contact and company data organization Custom reports and dashboards CRM usability and process simplification Automation and Integrations: Multi-step workflow automation across platforms Data synchronization between CRMs and external tools Lead distribution and routing systems Notification and alert automation API-based and webhook integrations What You Can Expect: Clean and well-structured CRM systems Scalable solutions for long-term growth Reduced manual work through smart automation Clear communication and regular updates Reliable delivery with attention to detail I focus on building systems that are simple, organized, and easy to manage. Instead of overcomplicating workflows, I create practical solutions that your team can actually use and maintain. I value clear communication, fast turnaround, and delivering results that align with your business goals. Every system I build is designed to improve efficiency, save time, and support your growth. If you are looking for a CRM Automation Expert who understands both technical implementation and business processes, I am ready to help. Whether you need a complete CRM setup, advanced automation, or optimization of your existing system, I can deliver a tailored solution. Feel free to reach out to discuss your project and explore how we can improve your CRM and automation systems.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.1k
Billed in all: $2,390$2.4k
$543 in the last 6 months
Across 59 contracts
Earnings, last 30 days
Skill rankings: Top 37% in Zapier
Ranked by MRR among everyone on Upwork with the skill.
- #49Freshworks CRM121 freelancers · 🇵🇰 #4Top 40%🇵🇰#4 of 9
- #292Pipedrive744 freelancers · 🇵🇰 #74Top 39%🇵🇰#74 of 130
- #1,066Zoho CRM2,793 freelancers · 🇵🇰 #233Top 38%🇵🇰#233 of 539
- #1,091CRM Development2,819 freelancers · 🇵🇰 #294Top 39%🇵🇰#294 of 713
- #2,146Make.com5,664 freelancers · 🇵🇰 #564Top 38%🇵🇰#564 of 1,310
- #2,150HighLevel5,169 freelancers · 🇵🇰 #683Top 42%🇵🇰#683 of 1,468
- #2,646HubSpot6,807 freelancers · 🇵🇰 #466Top 39%🇵🇰#466 of 1,066
- #2,708Zapier7,226 freelancers · 🇵🇰 #666Top 37%🇵🇰#666 of 1,584