Marco Paolo L.

With more than a decade of professional experience, I have developed a deep expertise in Customer Service, as well as a versatile background in roles such as Technical Support Manager, Purchasing Support, Project Manager, Product Marketing Manager, Executive Assistant, and Market Analyst. My unwavering determination and passion for continuous learning have been key factors in my success across different fields. Throughout my career, I have proficiently utilized a wide range of tools and platforms, including Slack, FreshDesk, Zendesk, Salesforce, Airtable, Grafana, Adobe Workfront, WordPress and many more. I am very proficient with Microsoft Applications such as Microsoft Teams, Outlook, D365, Power Point, Excel, MS Word, Sharepoint and Power Bi. Skills: Virtual Assistant Customer service Data Entry and research Purchasing Support Technical Support Email Support Chat Support Project Management Business and Market Intelligence Market and Competitive Analysis Marketing Strategy Product Research Vendor Management