Lori N.

Hello! Before getting into skills and qualifications I would like to introduce myself. My name is Lori and customer support is my passion. I love helping companies make happy customers with my problem solving skills. My areas of expertise include email, chat, and telephone support. Proficient in Shopify, Zendesk, Excel, and Ship Station. Anything that I am not an expert in, I can and will learn quickly. I am personable and people have a tendency to gravitate to me. Always friendly, empathetic, and enthusiastic to help. I know exactly how to put customers at ease and come up with solutions that are fair for the customer as well as the company I am working for. If excellent customer support is what you are in the market for, send me a message. Let me know how I can help you! Hourly wage is negotiable.