Christine Marie O.

High-level Executive Assistant, Customer Service and Sales Expert

Your highly skilled jack-of-all-trades Executive Assistant, Customer Service and Sales Expert! I have 12 years of work experience in providing world-class customer service through phone, email support, chat support, administrative tasks, and other related tasks of a Customer Service Representative. I've always been the top performer in my BPO days and given the same quality service to every client I've worked with. I'm flexible, a problem solver, and I love communicating, with a reliable work ethic, flexibility/adaptability to any changes, and excellent interpersonal skills. Here is the list of services I can offer: ⭐⭐⭐⭐⭐Customer Service & Project Management⭐⭐⭐⭐⭐ ✅ Inbound Calls ✅ Outbound Calls ✅ Email Management ✅ Email Campaigns ✅ Ticket Management ✅ Subject Matter Expert ✅ Sales Associate ✅ Real Estate VA ✅ Banking accounts - Fraud Department ✅ School Admin task ✅ Collection of payment ✅ Appointment Settings ✅ B2B ✅ B2C ⭐⭐⭐⭐⭐Data Entry⭐⭐⭐⭐⭐ ✅ Data Management ✅ Lead Generation ✅ Online Research ✅ Data Processing ✅ Google Docs ✅ Google Sheets ✅ Google Drive ✅ Microsoft Excel ✅ Microsoft Word Invoices, ✅ Internet Research ✅ CSV ⭐⭐⭐⭐⭐Personal VA/Admin Assistant⭐⭐⭐⭐⭐ ✅ Schedule Appointments ✅ Social media management  ✅ Email Handling ✅ CRM management ✅ Point of contact person ✅ Preparing documents for meetings and business ✅ Finding ways to improve administrative processes TOOLS I USE: 👍 Zoho 👍 Salesforce 👍 Freshdesk 👍 Zendesk 👍 Veracore 👍 1Shopping Cart 👍 Deposco 👍 Shopify 👍 Zoom 👍 Facebook 👍 Instagram 👍 Facebook Business Suite 👍 Posting related content 👍 Canva Pro 👍 Imovie 👍 Planoly 👍 Inshot 👍 And can quickly learn to use new tools. I'm excited as you are to work with you. Are you ready to start? Please send me a message, let’s chat!