Dhaval A.

Myself an Experienced Freelancer specializing in Datacenter Services, Infrastructure Management, and Technical Consultation. Possessing a proven track record in leading and executing projects for prominent clients across various industries. Proficient in managing compute, storage, and network resources, along with disaster recovery implementations and infrastructure design. Adept at contributing to technical and financial decision-making processes, ensuring alignment with business objectives and standards. Skilled in vendor management, team leadership, and driving operational excellence. Continuously enhancing expertise through certifications and staying abreast of emerging technologies. **Professional Experience** - Manage Datacenter Services and Disaster Recovery Site, including compute, storage, and network resource planning. - Contribute to technical and financial decision-making processes, ensuring alignment with project objectives. - Specify infrastructure requirements, integrating OEM specifications, application architecture, and system sizing metrics to meet business standards. *July 2023 – Feb 2024* - Manage capacity planning for compute, storage, and network resources in customer data centers. - Design and implement infrastructure changes related to VMware vSphere Private Cloud, network, security, and servers with minimal downtime. - Lead data center infrastructure implementation change management, vendor engagement, and team collaboration for optimal results. **Datacenter Engineer, NxtGen Datacenter & Cloud Tech** *Dec 2016 – June 2023* - Led and developed project plans, timelines, and budgets, ensuring successful delivery of datacenter services. - Managed deployment of server hosts and configuration of server, storage, and security devices. - Conducted regular audits and assessments to identify areas for improvement and ensure compliance with industry standards. **Customer Support Engineer, NCR India PVT. Ltd** *April 2016 – Nov 2016* - Provided global call support to customers such as AT&T, CISCO, and AWS, ensuring timely resolution within SLA. - Handled customer escalations effectively, driving installations of various networking equipment at customer premises and data centers. **System Administrator, eClinicalWorks India PVT. Ltd** *Dec 2013 – April 2016* - Monitored hardware and network status, following escalation procedures for prompt issue resolution. - Maintained knowledge base and technical documentation, collaborated with internal teams to streamline processes. - Managed incident resolution and prioritized tickets raised by internal and external customers. **Education** Bachelor of Engineering in Electronics & Communication Engineering, Gujarat University, 2011 **Projects** - Smart and Safe City Data Center and Disaster Recovery Implementation (2024) - Datacenter Implementation and Designing (2022) - DR Backup Implementation (2017) **Additional Certificates/Awards/Skills & Technologies** - TOGAF Enterprise Architect Certified (2024) - CCNA Certified (2011) - VMWare ESXI V7.0 Training Completed (2016) - SolarWinds NOC Monitoring Tools Certified (2014) - Chariot Of Fire Award (2021) - Rising Star Award (2014) **Skills and Technologies** - VMware, TOGAF, Networking, Server & Hardware, Datacenter, Cloud Computing - Microsoft, Linux, Datacenter Design, Solution Architect, Incident Management, Private Cloud