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Trishann M.

Trishann M.

Customer support genius

I am the holder of a Bachelors of degree media and communication from the University of the West indies. I am capable of attracting potential customers by answering product and service questions. i have also been efficient in maintaining customer records by updating account information. a good customer service rep also resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. I have over 7 years of experience in this field toppled with professionalism, honesty and competence

🇯🇲Mandeville, Jamaica$17/hr90% JSS5.00 (4)Since Aug 2018

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#39,884 / 412k
🇯🇲Country#139 / 1,010
Revenue, last 30 days
$1.2k

Last 6 months: $7.4k

World#36,744 / 412k
🇯🇲Country#132 / 1,010
Total earnings
$190k

Billed in all: $196k

World#16,590 / 412k
🇯🇲Country#43 / 1,010
Per project
$17k

$7.4k in the last 6 months

World#7,465 / 412k
🇯🇲Country#37 / 1,010
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇯🇲Country#240 / 1,010
Projects in all
11

Across 18 contracts

6% fixed94% hourly
World#192,417 / 412k
🇯🇲Country#306 / 1,010

Earnings, last 30 days

$196k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$194k$195k$196kOct 8Oct 23Nov 7

Skill rankings: Top 8% in US English Dialect

Ranked by MRR among everyone on Upwork with the skill.

  1. #100US English Dialect1,209 freelancers · 🇯🇲 #3Top 8%
  2. #429Customer Retention2,511 freelancers · 🇯🇲 #6Top 17%
  3. #795Scheduling6,335 freelancers · 🇯🇲 #13Top 13%
  4. #1,439Email Marketing13,760 freelancers · 🇯🇲 #8Top 10%
  5. #1,830Email Communication14,123 freelancers · 🇯🇲 #32Top 13%
  6. #2,858Customer Support20,101 freelancers · 🇯🇲 #43Top 14%