Trishann M.
Customer support genius
I am the holder of a Bachelors of degree media and communication from the University of the West indies. I am capable of attracting potential customers by answering product and service questions. i have also been efficient in maintaining customer records by updating account information. a good customer service rep also resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. I have over 7 years of experience in this field toppled with professionalism, honesty and competence
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.4k
Billed in all: $195,808$196k
$7.4k in the last 6 months
Across 18 contracts
Earnings, last 30 days
Skill rankings: Top 8% in US English Dialect
Ranked by MRR among everyone on Upwork with the skill.
- #100US English Dialect1,209 freelancers · 🇯🇲 #3Top 8%🇯🇲#3 of 11
- #429Customer Retention2,511 freelancers · 🇯🇲 #6Top 17%🇯🇲#6 of 35
- #795Scheduling6,335 freelancers · 🇯🇲 #13Top 13%🇯🇲#13 of 85
- #1,439Email Marketing13,760 freelancers · 🇯🇲 #8Top 10%🇯🇲#8 of 32
- #1,830Email Communication14,123 freelancers · 🇯🇲 #32Top 13%🇯🇲#32 of 176
- #2,858Customer Support20,101 freelancers · 🇯🇲 #43Top 14%🇯🇲#43 of 308