Harvin Paul A.

Need an experienced Healthcare Virtual Assistant or Operations Manager who can work independently from day one? You've found the right person. I help healthcare providers, private practices, clinics, startups, and short-term rental businesses streamline their daily operations by providing dependable, detail-oriented virtual support backed by over 14 years of professional experience and a proven track record of delivering high-quality results. As a Registered Nurse (RN), NCLEX-RN passer (USRN), Registered Midwife (RM), Licensed Professional Teacher (LPT), and Master of Arts in Nursing graduate, I bring a unique combination of clinical knowledge, administrative expertise, leadership, and operational management that allows me to contribute beyond traditional virtual assistance. Healthcare & Medical Support I have extensive experience supporting U.S. healthcare organizations with: ✔ Medical Documentation & Clinical Records Review ✔ Prior Authorization & Insurance Verification ✔ Provider Credentialing & NPI Verification ✔ HIPAA-Compliant Documentation ✔ Patient Scheduling & Care Coordination ✔ Medical Records Management ✔ Administrative & Executive Support ✔ Process Documentation & SOP Development I understand the importance of accuracy, confidentiality, compliance, and efficient workflows in healthcare environments. Short-Term Rental Operations For over 8 years, I've successfully supported U.S.-based vacation rental businesses by managing day-to-day operations, improving guest satisfaction, and optimizing business performance. My experience includes: ✔ Airbnb, VRBO, Zillow, Agoda, Booking(dot)com Operations ✔ Guest Communication & Reservation Management ✔ Calendar & Listing Management ✔ Pricing Optimization ✔ Maintenance Coordination ✔ Damage Claims & Refund Resolution ✔ Owner & Vendor Communication ✔ Team Leadership & Operations Management I understand that every guest interaction directly impacts reviews, occupancy, and revenue—and I treat every property as if it were my own. Administrative & Business Operations Beyond healthcare and hospitality, I help businesses stay organized and productive through: ✔ Executive & Administrative Assistance ✔ Customer Support (Phone, Chat & Email) ✔ CRM & Database Management ✔ Air table, QuickBooks & Xero ✔ Google Workspace & Microsoft Office ✔ Reporting & Process Improvement ✔ Project & Operations Management Why Clients Enjoy Working With Me ✔ Reliable, Independent, and Proactive ✔ Strong Written & Verbal Communication ✔ Fast Learner with Minimal Supervision ✔ Detail-Oriented and Highly Organized ✔ Committed to Long-Term Client Success I believe a great Virtual Assistant isn't just someone who completes tasks—they become a trusted extension of your team. I take initiative, communicate proactively, solve problems independently, and focus on delivering measurable value that helps your business grow. If you're looking for someone who combines healthcare expertise, operational leadership, exceptional customer service, and a strong work ethic, I'd be happy to discuss how I can support your business. Let's build something great together.