Jin Z.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I have more than 20 years of experience working as a customer service representative for various businesses and organizations, including government agencies, VC-backed startups, eCommerce and online businesses. I love solving customer's problems, ranging from the usual to the unusual, and I am very good at arriving solutions for the benefit of both the customers and the businesses I work for. I have a great work ethic, lots of integrity, I am dedicated and very dependable. I am persistent, I don't stop until I get things done and on time. I love it. I am very well versed in many commonly used eCommerce tools and services, including Shopify, Amazon Seller Central and Walmart Seller Center. I know everything there’s to know to use some of the most popular customer support tools, including Zendesk and HelpScoutt, having used all of these extensively, and team communication platforms such as Slack and Asana. Any platforms or tools that I am not already very familiar with, I can get into it in no time. Not a problem at all. I'm a 100% self-taught starter and super fast learner. Stable, reliable and talented, I am one of the best in customer services. I love what I do.