Zubaida N.

I’m a highly skilled, tech-savvy Medical, Psychiatric, Mental Health, Allied Health, and NDIS Virtual Assistant with a Master’s degree in Behavioral Science and extensive experience supporting healthcare providers with day-to-day practice operations. As an experienced Administrative Assistant and Patient Coordinator, I specialize in streamlining workflows, optimizing patient communications, and managing essential back-office operations. 🩺 𝐇𝐄𝐀𝐋𝐓𝐇𝐂𝐀𝐑𝐄 𝐀𝐃𝐌𝐈𝐍 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐈𝐒 𝐌𝐘 𝐒𝐏𝐄𝐂𝐈𝐀𝐋𝐓𝐘 From managing EHR systems to handling communication, insurance verifications, and appointment coordination, I ensure your practice runs smoothly behind the scenes. ➦ 𝗠𝗘𝗗𝗜𝗖𝗔𝗟/𝗣𝗦𝗬𝗖𝗛𝗜𝗔𝗧𝗥𝗜𝗖 & 𝗔𝗟𝗟𝗜𝗘𝗗 𝗛𝗘𝗔𝗟𝗧𝗛 𝗣𝗥𝗔𝗖𝗧𝗜𝗖𝗘 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 𝗔𝗡𝗗 𝗡𝗗𝗜𝗦 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ✅ Appointment scheduling and reminders ✅ Customer Service ( phone, chat, email, and fax ) ✅ Data entry and management of all documents in the EHR ✅ Payroll, Invoicing & payment collection ✅ Assistance with letters, paperwork, and medical records ✅ Chart preparation ✅ Prior Authorizations ✅ Insurance, eligibility, and benefits verifications ✅ NDIS, third-party, work cover, and private health insurance processes ✅ Social Media Management ✅ Email marketing & camapaigns ✅ Jotform/Google form Creation ✅ And more.... I’m well-versed in a wide range of healthcare software, including: ⭐ 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡 𝗧𝗢𝗢𝗟𝗦: RingCentral, Spruce, Ooma, Magic Jack, Google Voice, iplum, Dialpad ⭐ 𝗦𝗖𝗛𝗘𝗗𝗨𝗟𝗜𝗡𝗚: Setmore, Calendly, Google Calendar ⭐ 𝗘𝗛𝗥 & 𝗛𝗘𝗔𝗟𝗧𝗛 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦: Alma • Headway • Cliniko • Elation • ICANotes • Splose • Optimantra • Practice Q • Carepatron • DrChrono • Athena • Availity • Office Ally • QuickEMR • CoverMyMeds • GeneSight • Labcorp • Zocdoc • Quest • Flexbone • Psychology Today • And more