Muhammad Ali T.
Customer Support VA | Email, Chat, Phone, CRM & AI Automation
I help businesses deliver fast, professional customer support while keeping leads, appointments, and daily operations organized. With 5+ years of experience supporting clients in the USA, UK, Europe, and Australia, I provide reliable customer service, virtual assistance, CRM management, social media support, and AI automation. I communicate confidently in English and can support customers through email, live chat, phone, social media inboxes, and follow-up messages. Services I provide: • Customer support via email, chat, phone, and social media • Virtual assistance and administrative support • CRM management: contact updates, pipelines, tags, notes, and lead follow-up • Appointment scheduling, calendar management, and inbox management • Lead intake and follow-up for service-based and real estate businesses • E-commerce customer support, inventory support, and product listing assistance • Facebook and Instagram inbox management, customer replies, and engagement • Newsletter and email campaign support • GoHighLevel setup, workflows, forms, automations, and AI agents • AI-powered workflow automation to reduce manual work and improve response time • Daily reporting, documentation, and task coordination I am detail-oriented, responsive, and comfortable working independently in fast-paced environments. My focus is simple: no customer inquiry gets missed, no lead is left without follow-up, and your systems stay organized. If you need a customer support representative, virtual assistant, CRM support specialist, real estate support assistant, or AI automation assistant, I would be glad to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $104,716$105k
$2.2k in the last 6 months
Across 47 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Social Media Management
Ranked by MRR among everyone on Upwork with the skill.
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