Hina A.

💼 Passionate about creating seamless online learning experiences, I’m a Learning Management System (LMS) Administrator and Customer Support Manager with over 6 years of experience helping schools and education partners make the most of their platforms. I specialize in Agilix Buzz, Canvas, Schoology, and Moodle, building and maintaining course catalogs that are clean, branded, and ready for learners from day one. 🔧 What I Can Help You With: • Full LMS administration: user, course, and enrollment imports (bulk CSV setup, edits, migrations) • Course packaging & delivery for Canvas (Common Cartridge) and Schoology (Group Resources) • Building branded, K–8 friendly courses with banners, icons, and thumbnails (via Canva) • Managing and maintaining multi-hundred course catalogs and blueprint updates • Writing SOPs, knowledge bases, and step-by-step documentation for internal and partner use • Conducting live or recorded training sessions for administrators and teachers • Providing ongoing technical and client support for large school partners 🧩 Why Clients Hire Me I’m organized, efficient, and highly tech-savvy — blending LMS administration, design, and client support to make your platform both polished and reliable. I’ve: • Built dozens of branded programs and course templates from scratch • Supported multi-district LMS rollouts and ongoing course maintenance • Designed support processes and knowledge bases to streamline partner onboarding • Trained LMS administrators and educators to manage systems confidently 🌍 Bonus Skills • Canva graphics design (banners, icons, course cards) • CSV data management and bulk enrollment handling • Technical documentation and SOP writing • Native German speaker — experienced in bilingual customer support and training • Flexible, remote, and client-oriented work style ✅ If you’re looking for someone who can take full ownership of your LMS setup, deliver professional-quality courses, and support your users with care and precision — let’s talk!