Joy Feliciano P.
Crowdfunding, Customer Success, Payments, Trust and Safety Expert
Email and Admin Support is my forte. I have also gained a set of competent skills through extensive experiences. I have the flexibility and eagerness to learn and train in new things and be a reliable support person and partner for your business. Noteworthy knowledge and Skills: • Email handling (Gmail, Zendesk and Helpscout) • Data entry (Salesforce, Skybox) • Admin and Back Office Support (MS Office & Google applications) • Payments and chargeback (Stripe) • Trust and Safety (Sift) • Fraud investigation and mitigation My drive as a self-starter and my passion for working smart make me a valuable commodity in the customer service and different industries. Click 'INVITE TO JOB' on my profile now. Let's get to know each other & start making milestones!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $144,223$144k
$12k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 3% in English
Ranked by MRR among everyone on Upwork with the skill.
- #5Crowdfunding118 freelancers · 🇵🇭 #1Top 4%🇵🇭#1 of 3
- #20Fraud Mitigation225 freelancers · 🇵🇭 #11Top 9%🇵🇭#11 of 135
- #28Help Scout232 freelancers · 🇵🇭 #13Top 12%🇵🇭#13 of 106
- #42Fraud Detection629 freelancers · 🇵🇭 #26Top 7%🇵🇭#26 of 400
- #77Payment Processing834 freelancers · 🇵🇭 #21Top 9%🇵🇭#21 of 309
- #120Order Fulfillment1,928 freelancers · 🇵🇭 #82Top 6%🇵🇭#82 of 1,262
- #315Customer Satisfaction3,986 freelancers · 🇵🇭 #142Top 8%🇵🇭#142 of 1,816
- #369Salesforce3,758 freelancers · 🇵🇭 #82Top 10%🇵🇭#82 of 1,007