Rowel G.

As a highly motivated and customer-oriented professional, I am confident in my ability to provide exceptional support and ensure customer satisfaction. Throughout my career, I have gained extensive experience in customer service and support roles. I have developed strong communication skills, empathy, and a genuine passion for helping customers resolve their issues. I am well-versed in handling diverse customer inquiries, providing product information, and troubleshooting technical problems. I worked for companies like Amazon.com, T-Mobile, Direct Liquidation, GoShipNow, and Live Auctioneers. My particular strengths include: Phone Call handling Email handing Live chat support Troubleshooting Transcribing audio to text Cold calling dispatcher for truckloads Used App: VoIP (RingCentral, Google Voice) Zendesk Sales Force Slack Hubspot R1 Zoom/Skype