Florenz Ivy C.

General Virtual Assistant

Top rated Plus! Welcome! My name is Florenz. I help entrepreneurs get a competitive advantage by providing a positive and professional customer experience. Customer experience, whether positive or negative, is crucial for business growth. A positive customer experience is so important because it builds trust, loyalty, and customer retention. A negative experience, on the other hand, serves as an avenue for learning and improvement. It is vital for any business. It helps the company to grow and succeed. Providing a positive and professional customer experience is my goal. It allows me to hone my skills, share my experiences, and it's a learning opportunity. Being part of the company's success is fulfilling. More than that, being able to help others is emotionally rewarding. Excellent in Communications, Writing, Data Analysis, Google Analytics, Excel VBA, and Social Analysis. Can work under pressure and is good at stress management. Active Team player and a good leader as well.