OMAR AARON L.

I’m a professional individual with a very strong work ethics, punctual, excellent communicator, stable work environment, works well in a team, work long hours, I am a problem solver. I provide a high level of customer satisfaction; I’m familiar with regulations for Customer service, decision-making and planning abilities. I have expertise in delivering support services end-user and enterprise and resolving network problem. In my previous job and experience I provided phone and chat support for end-users and small business, provided internal support by providing feedback, training and development to new hires. My current position is in monitoring networks of hotels we provide support to, I use my knowledge in trouble with onsite staff and IT , optimization for the wifi networks, setting up new equipment , configuring network equipment like switches and access points alongside network design. I have wide experience working on hotel networks, in the following: - Fiber cutovers -DVR camera setups -PMS setup -WIFI Network equipment for hotels guest networks. -POS Terminals. -Hotel enterprise networks (VLAN) I do configuration, programing, support, installation and monitoring of the following network brands. -Unify network setup -Rokus networks -Mesh network -Radius gateway networks -Meraki networks -Cisco networks -Extreme networks -HP procurve networks -Mikrotic My availability can be negotiated and I prefer long terms projects.