Xiane Maribenne M.

I do believe that I have the necessary skills, experience and knowledge needed for your company. I also have great knowledge and can speak and write the English language fluently. I believe that my 2 years of working as a virtual assistant/ administrative support has made me qualified for the position that you and your company is looking for. With regard to communication when it comes to the business, I do have my mobile device with me all the time as well as as other messaging applications which can be used for communicating. I also have the Upwork application installed in my phone for easier and faster communication. I believe that my experience has helped me deal and do my job even under great pressure. I am an experienced customer service and technical support specialist in the BPO industry for roughly 6 years. I have handled, mostly telecommunications accounts and some sales accounts. In 2016 I was assigned to be a Quality Associate that provided feedback to the team I was handling, to make sure that Quality is being given in each and every call. I am also knowledgeable in doing reports, the use of MS Office, particularly, MS Word and MS Excel. I am a fast learner, willing and excited to learn more.