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Ben K.
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Ben K.

AI Automation Architect | Document AI, Call Intelligence & CRM Systems

I design and run production AI and automation systems for companies that move real money. My clients process over $1B in annual transactions on infrastructure I built and still maintain. That distinction matters. Plenty of freelancers can wire up a demo. I build systems that run unattended in production for years — several of mine have been doing exactly that since 2021. WHAT I BUILD AI document analysis pipelines. Court filings, contracts, and inbound documents automatically retrieved, OCR'd, analyzed by AI (Anthropic Claude, OpenAI), and written into your CRM as structured data. One of mine processes new foreclosure filings every night with no human in the loop. Communication intelligence. Every call transcribed and analyzed — outcomes, sentiment, and follow-ups extracted and logged automatically. Same for SMS: AI triage that qualifies and responds to inbound leads before your team ever sees them. Legal and compliance document automation. Eviction filing packets, state-specific purchase agreements, and certified mail generated, assembled, and dispatched automatically from your CRM data. Data enrichment at scale. Skip tracing, property data, demographic data, and contact enrichment (LexisNexis, skip tracing APIs, Census data) integrated directly into your workflow — the data appears on the record, nobody runs lookups. CRM and workflow architecture. Podio (Preferred Partner), GlobiFlow/PWA, ProcFu, Make, Zapier (Solution Partner), Monday, GoHighLevel, Zoho, among many others. I architect the system, not just the connections. Custom API and infrastructure work. When no-code hits its ceiling, I don't stop. Python, FastAPI, webhooks, REST APIs, cloud infrastructure — whatever the system needs to actually work. WHO I WORK WITH My deepest vertical is real estate investment and property management - foreclosure acquisition, wholesaling, property operations. But the systems translate directly: I've built for SaaS, professional services, e-commerce, education, and field-service businesses. My longest client relationships run 5+ years, which tells you more than any pitch could. HOW I WORK You work directly with me - no agency, no handoffs, no junior devs. I speak plain business language with executives and non-technical operators, and I handle the technical depth myself. I scope carefully, deliver incrementally so you see working results early, and I'll tell you straight when something isn't worth building. USAF veteran. Two-time entrepreneur. I've run my own operations, which is why I build systems the way an owner would want them built. If you're trying to figure out whether your operation has an AI or automation problem worth solving, book a consultation or message me with what you're trying to accomplish. *AI & LLM Engineering* Anthropic Claude API (production pipelines) OpenAI / GPT APIs AI document analysis (OCR, PDF extraction, structured output) Call transcription & analysis (AssemblyAI) AI SMS / lead triage systems Prompt & pipeline design *Automation & Business Systems* Podio (Preferred Partner) GlobiFlow / Podio Workflow Automation ProcFu / ProcScript Make (Integromat) Zapier (Solution Partner) Monday GoHighLevel Zoho smrtPhone, Twilio, CallRail DocuSign PostGrid (certified mail & direct mail automation) AppFolio Data enrichment APIs (LexisNexis, skip tracing, Census) QuickBooks Online / Shift4Shop HubSpot, Salesforce Google Workspace / Apps Script / Looker Studio *Development & Infrastructure* Python / FastAPI REST APIs & webhook architecture DigitalOcean / cloud infrastructure Supabase PDF processing & OCR (pdfplumber, Tesseract)

🇺🇸Defiance, United States$195/hr100% JSS4.96 (45)Since Oct 2018

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#27,676 / 412k
🇺🇸Country#5,638 / 62.1k
Revenue, last 30 days
$2.6k

Last 6 months: $10k

World#15,509 / 412k
🇺🇸Country#3,601 / 62.1k
Total earnings
$767k

Billed in all: $793k

World#1,074 / 412k
🇺🇸Country#446 / 62.1k
Per project
$6k

$1.3k in the last 6 months

World#28,874 / 412k
🇺🇸Country#4,749 / 62.1k
Projects, last 6 months
8

Across 9 contracts

33% fixed67% hourly
World#24,499 / 412k
🇺🇸Country#3,600 / 62.1k
Projects in all
128

Across 143 contracts

48% fixed52% hourly
World#19,836 / 412k
🇺🇸Country#3,242 / 62.1k

Earnings, last 30 days

$793k+$2.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$790k$792k$794kOct 8Oct 23Nov 7

Skill rankings: Top 5% in GlobiFlow

Ranked by MRR among everyone on Upwork with the skill.

  1. 2GlobiFlow38 freelancers · 🇺🇸 #2Top 5%
  2. #20Podio377 freelancers · 🇺🇸 #2Top 5%
  3. #186Business Consulting1,810 freelancers · 🇺🇸 #96Top 10%
  4. #297Data Extraction5,087 freelancers · 🇺🇸 #41Top 6%
  5. #309Real Estate4,691 freelancers · 🇺🇸 #42Top 7%
  6. #327Process Improvement2,840 freelancers · 🇺🇸 #130Top 12%
  7. #422Business Process Automation3,508 freelancers · 🇺🇸 #102Top 12%
  8. #423Customer Relationship Management5,121 freelancers · 🇺🇸 #75Top 8%