Stephen C.

⭐⭐⭐⭐⭐ "Stephen played a key role in helping me successfully set up automations for my short-term rental business. His expertise and clear communication made a complex process feel simple, and I’m now running things much more efficiently because of his support." - CEO, Real Estate Agency Agencies and real estate teams lose deals to slow follow-up and disconnected tools. I engineered an automated SMS campaign workflow to streamline cold prospect outreach in Gohighlevel. The system deploys targeted initial text messages and triggers intelligent follow-up sequences to maximize engagement. Built to scale outbound prospecting, this solution minimizes manual tasks, ensures consistent touchpoints, and efficiently converts cold leads into qualified pipeline opportunities. It resulted to 5% increase in response rate, 70% reduction in manual outreach time, 99% delivery rate. Where I typically find the gap: → Leads are captured but follow-up is inconsistent or delayed → CRM pipelines exist but don't reflect the actual sales process → Leads aren't properly segmented, scored, or routed → Email and SMS campaigns aren't connected to the customer journey → Manual tasks are consuming time your team should spend closing business → Multiple tools are operating independently instead of working as one system What I Build - CRM Automation & CRM Architecture I build and optimize CRM implementations in GoHighLevel, HubSpot, Zoho CRM, and Airtable, including sales pipeline automation, pipeline management, custom fields, tagging, segmentation, lifecycle tracking, lead routing, deal automation, CRM cleanup, and CRM data management. - Marketing Automation & Workflow Automation End-to-end marketing automation and workflow automation connecting lead capture, lead qualification, lead nurturing, appointment booking, sales pipeline automation, and follow-up. I use Zapier, Make, and n8n for CRM integration, API integrations, webhooks, and cross-platform automation connecting your systems and eliminating repetitive manual processes. - Email Automation & Email Marketing Email campaign setup, nurture sequences, follow-up workflows, re-engagement campaigns, lifecycle automation, segmentation, and email deliverability. SPF, DKIM, and DMARC configuration are included where required. - Lead Generation & Lead Management I build systems that move leads from first contact to qualified opportunity through automated lead capture, lead management, lead scoring, lead routing, follow-up, and lead nurturing particularly for agencies and real estate teams managing high volumes of inquiries. - AI Automation & Business Process Automation AI-powered workflow automation for document processing, reporting, task routing, data handling, and operational processes that can be automated. The goal is to reduce administrative workload without creating another complicated system for your team to manage. Selected Results • Built an Airtable + Zapier operations system for Meridian Properties that recovered 20+ administrative hours per week, reduced SLA response delays by 94%, and achieved 100% duplicate vendor billing detection. • Built and deployed 200+ CRM, Marketing Automation, and Email Automation workflows across agency and B2B client accounts. • Eliminated 2,000+ hours of manual operational work through CRM Automation, Workflow Automation, and business process optimization. • Built cold email infrastructure from the ground up, including domain warm-up, inbox rotation, SPF, DKIM, and DMARC configuration, producing consistent outbound performance. Platforms GoHighLevel · HubSpot · Zoho CRM · Airtable · Zapier · Make · n8n · ActiveCampaign · Klaviyo · Instantly · Mailchimp · Google Workspace · Monday-com When the system is built correctly: → New leads enter the CRM automatically and are routed to the right stage → Follow-ups happen consistently without someone managing every lead manually → Marketing campaigns are connected to CRM activity → Repetitive operational work is removed → Your team can scale without adding the same amount of administrative workload Most CRM implementations stop at configuration. I focus on CRM architecture, automation strategy, workflow optimization, marketing operations, and system integration so your team isn't left managing a collection of disconnected tools. If you're an agency or B2B business using GoHighLevel, HubSpot, Instantly, Zoho CRM, ActiveCampaign, Airtable, or Zapier and the system isn't performing the way it should, send me a message. Tell me what's currently happening, and I'll identify the gaps, recommend the right automation strategy, and outline exactly what needs to change.