Marjorie A.
Customer Support, Technical Support, VA, Product Specialist
π Customer Support, Technical Support ( Email and Chat) & Lead Generation Specialist With over 10 years of experience in customer service and 3+ years in technical support, I bring more than just problem-solving skillsβI educate, empower, and enable clients to maximize their experience with various platforms. πΉ Why Work With Me? β Proactive & Solution-Oriented β Reliable & Professional (Integrity, accuracy, and efficiency are my core values) β Quick Learner & Adaptable β Detail-Oriented & Organized π Expertise in CRMs & Tools: β Freshdesk, Zendesk, Reamaze, Intercom, Richpanel β Shopify, ShopBase, Magento, Aliexpress, ShipBob, NSS, β Trello, Asana, Monday, Zoho, Slack β PayPal, Stripe, Google Workspace β JIRA, Postman, Mailgun β LinkedIn Sales Navigator, Apollo. io, MoxiEngage/MoxiWorks, ActivePipe π³ Other Experience: πΉ Virtual Receptionist πΉ Handling PayPal disputes & chargebacks πΉ B2B Lead Generation & Sales Prospecting Looking for a dedicated, results-driven support professional? Letβs connect!