Akhilkumar J.

*Top Skill : Got good writing skills, email communication, and verbal communication Analytical Skills Finding root cause of the problem, and providing end to end solution Patience even in frustrating condition, handling pressure Accuracy, and Precision *Experience: Worked with Etech Inc for the Campaign likes AT&T, AT&T SMB, Verizon for almost 5 years in a Sales Chat process. Worked on Live Person application Currently working in Vodafone India(UK Process). 6 Years completed. Worked as Customer Services representative on chat in the same company for 3 years. Currently in Customer Relation for Vodafone UK. Handling conferences received from managers and provude alternate solutions to complaints from Customers using a chat platform. Also to handle complaints sent to CEO office for Vodafone UK via email and chat process. *Interest: Content Writing projects VA Email communication assistance