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Richard P.
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Richard P.

Expert IT Helpdesk | MSP

Dedicated IT professional with more than 10 years of combined experience consumer and enterprise support. Offering expertise in M365, Office Perpetual, and general IT troubleshooting. Committed to delivering exceptional technical support and contributing to team productivity and quality. Skilled in incident management, customer service, and optimizing resource utilization. Seeking a challenging IT helpdesk role where I can leverage my skills to provide efficient and effective support to end users.

🇵🇭Cebu City, Philippines$11/hr100% JSS3.73 (6)Since Oct 2018
GlobeUpwork

Earnings and projects

MRR
$636

Last 6 months ÷ 6

World#67,830 / 412k
🇵🇭Country#13,441 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $3.8k

World#37,463 / 412k
🇵🇭Country#7,076 / 56.3k
Total earnings
$48k

Billed in all: $51k

World#78,158 / 412k
🇵🇭Country#12,388 / 56.3k
Per project
$5.4k

$1.9k in the last 6 months

World#32,304 / 412k
🇵🇭Country#7,677 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
9
56% fixed44% hourly
World#212,268 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$51.4k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$50k$51k$52kOct 8Oct 23Nov 7

Skill rankings: Top 18% in Windows Administration

Ranked by MRR among everyone on Upwork with the skill.

  1. #33Managed Services137 freelancers · 🇵🇭 #8Top 24%
  2. #74Desktop Support317 freelancers · 🇵🇭 #36Top 23%
  3. #114Incident Management421 freelancers · 🇵🇭 #49Top 27%
  4. #122Windows Administration668 freelancers · 🇵🇭 #29Top 18%
  5. #310Helpdesk1,033 freelancers · 🇵🇭 #146Top 30%
  6. #332Microsoft Active Directory1,522 freelancers · 🇵🇭 #68Top 22%
  7. #411BPO Call Center1,567 freelancers · 🇵🇭 #237Top 26%
  8. #703Office 3653,328 freelancers · 🇵🇭 #139Top 21%