Jeannie Regime G.

I have over ten years experience in the customer support field. I have experience in Sales (via phone and chat) for PC online shop, Customer Service for VOIP account, Retention Specialist for VOIP account and Technical Support for triple bundle (internet, VOIP, IPTV). I have also been a Team Lead for the past 2 years for a technical support account. Throughout my work experience, I have perfected the following customer service skills: patience, ownership, attentiveness, empathy, and resolution on a timely manner. Working as a Team Lead also enhances my leadership, people skills, multitasking and handling reports generation. Thank you so much for viewing my profile and I look forward to possibly working with you!