Keisha L.
Experienced Administrative Assistant/ Customer Service Manager
A professional and experienced Administrative Assistant with over 20 years of experience. My experience ranges from scheduling, front desk reception, travel expenses, office management, proofreading, preparing reports and customer service. My skills demonstrate the capacity to provide comprehensive support for executive and senior-level staff including scheduling meetings, coordinating travel (domestic and international), excellent customer service skills (including email support), effectively manages essential tasks and time management. I am proficient in Microsoft Office Suite, Google Docs, SharePoint, Big Time software (QuickBooks), Adobe Acrobat Professional, Outlook (calendaring, meetings), Yardi Systems (property management), Shopify and Reamaze (online support). I am very organized and attentive to detail. I am also comfortable performing a variety of roles, including payroll support, personal assistant, and the organizational point of contact. I've received accolades and awards for my work, including employee of the year. I've done freelance work for previous employers and friends including scheduling, travel arrangements and email communications. After my many years of experience, I decided to venture out on my own and become a freelancer while completing my degree in Sociology at the City University of New York (CUNY). I look forward to building new relationships!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $21k
Billed in all: $230,602$231k
$5.2k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 0.62% in General Office Skills
Top 1% in 3 of 14 skills, ranked by MRR among everyone on Upwork with the skill.
- Skype123 freelancers · 🇺🇸 #1Top 2%🇺🇸#1 of 11
- #4General Office Skills645 freelancers · 🇺🇸 #2Top 0.62%🇺🇸#2 of 125
- #17Project Management Office402 freelancers · 🇺🇸 #8Top 4%🇺🇸#8 of 97
- #37Communication Etiquette1,807 freelancers · 🇺🇸 #12Top 2%🇺🇸#12 of 149
- #51Microsoft SharePoint1,122 freelancers · 🇺🇸 #19Top 5%🇺🇸#19 of 232
- #76Google Docs8,007 freelancers · 🇺🇸 #27Top 0.95%🇺🇸#27 of 1,077
- #87Scheduling6,335 freelancers · 🇺🇸 #41Top 1%🇺🇸#41 of 976
- #148English17,148 freelancers · 🇺🇸 #28Top 0.86%🇺🇸#28 of 2,847