Ayesha A.
Client Success Manager | Project Manager | Account Management
I help businesses keep clients happy, projects moving, and teams aligned. With 10+ years of experience across Client Success, Project Management, and Customer Operations, I’ve worked with SaaS, eCommerce, Automotive, HVAC, Marketing, and Solar businesses. I’ve managed client relationships, onboarded clients, coordinated teams, tracked projects and deadlines, handled escalations, and improved workflows to keep things running smoothly. What I can help with: 🤝 Client Success & Account Management 📋 Project & Workflow Management 🚀 Client Onboarding & Retention 👥 Team Coordination & Leadership ⚙️ SOPs & Process Improvement 💬 Customer Support & Escalations I’m organized, proactive, comfortable working independently, and good at spotting issues before they become bigger problems. If you need someone who can own projects, communicate with clients, and keep the moving parts under control — let’s talk.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.1k
Billed in all: $69,059$69k
$376 in the last 6 months
Across 72 contracts
Earnings, last 30 days
Skill rankings: Top 28% in Management Skills
Ranked by MRR among everyone on Upwork with the skill.
- #15Tidio38 freelancers · 🇵🇰 #4Top 39%🇵🇰#4 of 8
- #370System Automation1,197 freelancers · 🇵🇰 #73Top 31%🇵🇰#73 of 189
- #544Customer Onboarding1,245 freelancers · 🇵🇰 #66Top 44%🇵🇰#66 of 131
- #990Salesforce CRM3,059 freelancers · 🇵🇰 #122Top 32%🇵🇰#122 of 316
- #1,054Zoho CRM2,793 freelancers · 🇵🇰 #227Top 38%🇵🇰#227 of 539
- #1,081Account Management3,086 freelancers · 🇵🇰 #188Top 35%🇵🇰#188 of 515
- #1,716Management Skills6,116 freelancers · 🇵🇰 #84Top 28%🇵🇰#84 of 276
- #2,112Executive Support5,288 freelancers · 🇵🇰 #120Top 40%🇵🇰#120 of 270