Jacqueline P.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

JACKIE G. PARKER 1339 Temple Hills Dr., Laguna Beach, CA 92651 (949) 648-8554 | [email protected] About Jackie I'm a HubSpot Administrator, AI Agent, and Prompt Engineer with a strategic mind and a human-first approach. Known as The Human API, I seamlessly integrate systems, stories, and success—helping teams automate, connect, and grow with clarity and heart. With over 20 years of experience, I’ve built a career around simplifying complexity. As a CRM automation specialist, I’ve helped B2B, SaaS, and wireless technology companies streamline operations, optimize business processes, and drive measurable growth. I don’t just implement tools—I build ecosystems that scale. Rooted in operations and certified across multiple HubSpot domains—Sales, Service, Marketing, and RevOps—I bring both the technical skill and strategic insight needed to build high-performing systems. Whether it's designing automation strategies, improving customer workflows, or unifying cross-functional teams through CRM integration, I approach every challenge with intention, precision, and care. Core Competencies HubSpot CRM Setup & Optimization Data Integrity, Integration & Sync Workflow Automation & Email Sequences Ticketing Systems & Knowledge Base Development Sales Enablement & Team Training Form, Template, and List Design SaaS Implementation & Onboarding Cross-Functional Collaboration Strategic CRM Consulting Professional Experience Kersten Talent Capital, Glenwood, CO (Remote/Freelance) Present Setup Sales Pro and Marketing Hub Create custom properties, organise data structure, build Dashboards, and custom Reports Managed the implementations and optimizations, improving data management and workflow automation. HubSpot Administrator Proliant, Atlanta, GA (Remote) Technical Support Specialist & HubSpot Administrator Feb 2023 – Sep 2024 Managed HubSpot CRM implementations and optimizations, improving data management and workflow automation. Delivered training and technical support for payroll and HR SaaS applications. GoDocs, Irvine, CA (Remote) Application Support Specialist Jan 2022 / Dec 2022 Provide advanced application support and training for document automation software. Collaborate closely with development teams to improve user experience and software functionality. Proliant, Atlanta, GA (Remote) Technical Support Specialist & HubSpot Administrator Feb 2023 – Sep 2024 Managed HubSpot CRM implementations and optimizations, improving data management and workflow automation. Delivered training and technical support for payroll and HR SaaS applications. National Data Systems (NDS) (Remote) Training, Service & Support Specialist | Help Desk Technician Delivered CRM training and support, managing help desk operations and enhancing customer experience. Laguna Beach Unified School District (LBUSD) Technology Trainer • Data Analyst • Support Specialist Implemented comprehensive technology training, data analysis, and tech support initiatives. San Onofre Nuclear Power Plant (SCE) Data Analyst | Project Manager | Documentation Specialist Led data analytics and documentation projects, ensuring compliance and operational accuracy. Education & Certifications Bachelor in Business Administration Management Associate of Arts in Computer Information Technology HubSpot Certifications: Sales, Service, Marketing, RevOps Certified CALPADS Administrator Remote Work: 15+ years in distributed SaaS environments, proven ability as a proactive collaborator, trusted advisor, and problem-solver dedicated to improving technology for people. Let’s connect and explore how I can transform your CRM from a tool into a strategic advantage.