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Michael Angelo N.
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Michael Angelo N.

Customer Service Representative

I have been in the BPO industry for 13 years. Started as a tech support with an antivirus software then transitioned to relay operator voice to chat. I also worked as a cruise consultant for 5 years. My last position was a customer service associate assistant for a movng service in the US. Prior to BPO, I was a fitness trainer in Gold's Gym Philippines.

🇵🇭Pasay, Philippines$10/hr100% JSS4.60 (1)Since Nov 2018
GlobeUpwork

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#16,158 / 412k
🇵🇭Country#1,344 / 56.3k
Revenue, last 30 days
$2.5k

Last 6 months: $15k

World#15,776 / 412k
🇵🇭Country#1,462 / 56.3k
Total earnings
$115k

Billed in all: $121k

World#33,215 / 412k
🇵🇭Country#4,035 / 56.3k
Per project
$58k

$15k in the last 6 months

World#691 / 412k
🇵🇭Country#46 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 5 contracts

0% fixed100% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$121k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$118k$120k$122kOct 9Oct 24Nov 8

Skill rankings: Top 2% in General Transcription

Ranked by MRR among everyone on Upwork with the skill.

  1. #95Order Processing2,648 freelancers · 🇵🇭 #58Top 4%
  2. #150General Transcription8,318 freelancers · 🇵🇭 #32Top 2%
  3. #388Online Chat Support11,528 freelancers · 🇵🇭 #199Top 3%
  4. #436Email Communication14,124 freelancers · 🇵🇭 #194Top 3%
  5. #700Customer Support20,102 freelancers · 🇵🇭 #278Top 3%
  6. #1,090Data Entry53,630 freelancers · 🇵🇭 #389Top 2%
  7. #1,152Customer Service37,168 freelancers · 🇵🇭 #441Top 3%