Skip to content
BackNov 7
Angelo A.
Upwork badge

Angelo A.

Customer Service Pro | Technical Support | SaaS | Ecommerce | Shopify

[ 𝟭𝟬 𝗬𝗲𝗮𝗿𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 ] Hello! 👋 I am Angelo, a full-time freelancer with a diverse skill set spanning customer service, technical support, admin tasks, and virtual assistant. I offer comprehensive solutions tailored to enhance your brand's online presence and customer satisfaction. 🚀

 💼 Work Experience: 💎 Worked at HP Printer as a Technical Support for 2 years. 💎 Worked at Pitney Bowes UK as a Technical Support for 2 years. 💎 Worked at Rockstar as Technical Support for 1 year. 💎 Worked at Ava's Flowers as Customer Service Expert for 1 year. 💎 Worked at AT&T as a Customer Service Expert/Sales for 2 years. 💎 Worked at Invoice Simple as Customer Support for 3 years Tools & Platforms I'm familiar with: 🎯 Shopify 🎯 Salesforce 🎯 Zendesk 🎯 Reamaze 🎯 Monday 🎯 Slack 🎯 Zoho 🎯 Intercom 🎯 Bigin 🎯 Chargebee 🎯 Stripe 🎯 GSuite (Google Sheets, Docs, Drive) 🎯 Microsoft Office 🎯 Canva 🎯 ChatGPT 🎯 Richpanel 🎯 Freshdesk 🎯 Gorgias 🎯 Crisp Why Choose Me?
 💎 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: With extensive experience in various facets of online business management, I bring a wealth of knowledge and insights to every project. 💎 𝙍𝙚𝙡𝙞𝙖𝙗𝙞𝙡𝙞𝙩𝙮: Committed to meeting deadlines and exceeding expectations, I prioritize open communication and transparency throughout the collaboration process. 💎 𝙍𝙚𝙨𝙪𝙡𝙩𝙨-𝘿𝙧𝙞𝙫𝙚𝙣: My goal is to deliver tangible results that drive growth, foster customer loyalty, and elevate your brand's online presence.
 Let's collaborate to take your brand to new heights! 

 Get in touch today to discuss how I can support your business objectives. 🌟

🇵🇭Naga, Philippines$10/hr100% JSS4.93 (27)Since Nov 2018

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#18,949 / 412k
🇵🇭Country#1,836 / 56.3k
Revenue, last 30 days
$2.1k

Last 6 months: $14k

World#20,486 / 412k
🇵🇭Country#2,411 / 56.3k
Total earnings
$117k

Billed in all: $124k

World#32,739 / 412k
🇵🇭Country#3,937 / 56.3k
Per project
$3.2k

$3.4k in the last 6 months

World#52,080 / 412k
🇵🇭Country#11,669 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
36

Across 44 contracts

20% fixed80% hourly
World#83,215 / 412k
🇵🇭Country#5,928 / 56.3k

Earnings, last 30 days

$124k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$120k$122k$124k$126kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Email Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #29Incident Management421 freelancers · 🇵🇭 #8Top 7%
  2. #68Customer Care2,153 freelancers · 🇵🇭 #19Top 3%
  3. #78Ecommerce Support1,624 freelancers · 🇵🇭 #42Top 5%
  4. #105Communication Etiquette1,807 freelancers · 🇵🇭 #48Top 6%
  5. #106Product Knowledge2,128 freelancers · 🇵🇭 #57Top 5%
  6. #132Email Management4,968 freelancers · 🇵🇭 #58Top 3%
  7. #232Customer Satisfaction3,986 freelancers · 🇵🇭 #105Top 6%
  8. #272Phone Support5,089 freelancers · 🇵🇭 #147Top 5%