Rachel C.

Customer Support and Sales Appointment Setting | Virtual Assistant

I am a seasoned professional in Customer Service and Sales with over seven years of experience working with leading telecommunications companies in the US and Australia. Throughout my career, I have excelled in customer care and sales while consistently going above and beyond to meet client needs and build robust customer advocacy. In addition to my core expertise, I bring a diverse skill set that includes four years of appointment setting, expertise in lead generation, data entry proficiency, and a solid background as a content marketing specialist. I also have over three years of experience as a virtual assistant, providing comprehensive support to remote operations. As a licensed teacher, I am adept at teaching English and offering tutoring services, which further demonstrates my versatility in professional and educational environments. My strong communication skills, resourcefulness, and adaptability allow me to effectively connect with a wide range of personalities—whether clients, colleagues, or management. I am eager to collaborate with fellow professionals, continuously refine my skills, and contribute my expertise to new and exciting opportunities.