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Rabiah M.

Rabiah M.

Client Operations and Onboarding / Client Relationship Associate

Client Operations Associate professional with 5+ years of experience in client-facing roles within banking and financial services. Experienced in client onboarding, handling high volumes of client queries, resolving transaction and payment-related issues, and delivering clear, reliable support. Known for being approachable and easy to work with, with a strong focus on building trust and ensuring a smooth user experience. Comfortable working across teams to resolve issues and improve processes and working in EST / different timezones.

🇬🇧Prestwich, United Kingdom$26/hr100% JSS5.00 (1)Since Nov 2018

Earnings and projects

MRR
$417

Last 6 months ÷ 6

World#85,223 / 412k
🇬🇧Country#1,643 / 10.7k
Revenue, last 30 days
$0

Last 6 months: $2.5k

Total earnings
$2.6k

Billed in all: $2.8k

World#309,389 / 412k
🇬🇧Country#7,882 / 10.7k
Per project
$881

$2.5k in the last 6 months

World#133,732 / 412k
🇬🇧Country#3,237 / 10.7k
Projects, last 6 months
1

Across 3 contracts

0% fixed100% hourly
World#128,092 / 412k
🇬🇧Country#2,874 / 10.7k
Projects in all
3

Across 7 contracts

29% fixed71% hourly
World#304,140 / 412k
🇬🇧Country#8,252 / 10.7k

Earnings, last 30 days

$2.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,700$2,750$2,800$2,850Oct 8Oct 23Nov 7

Skill rankings: Top 21% in Project Finance

Ranked by MRR among everyone on Upwork with the skill.

  1. #36Project Finance172 freelancers · 🇬🇧 #2Top 21%
  2. #161Customer Service Training470 freelancers · 🇬🇧 #1Top 34%
  3. #220Case Management585 freelancers · 🇬🇧 #3Top 38%
  4. #259Training1,082 freelancers · 🇬🇧 #2Top 24%
  5. #290Social Customer Service1,137 freelancers · 🇬🇧 #1Top 26%
  6. #389Content Moderation1,144 freelancers · 🇬🇧 #3Top 34%
  7. #425Customer Onboarding1,245 freelancers · 🇬🇧 #4Top 34%
  8. #1,209Business Operations4,003 freelancers · 🇬🇧 #29Top 30%