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Angelica D.
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Angelica D.

Customer Support Manager | Social Media Expert | Executive Assistant

I had been a Customer Service Manager of a large and well known BPO company here in the Philippines named Convergys for more than 4 years. My job was to answer phone calls, chats, and emails of customers and prospective buyers, guiding and helping sales representatives that were under my team, handling supervisor calls and many more.

🇵🇭Candaba, Philippines$5/hr100% JSS4.16 (13)Since Nov 2018
GlobeUpwork

Earnings and projects

MRR
$1k

Last 6 months ÷ 6

World#46,494 / 412k
🇵🇭Country#8,503 / 56.3k
Revenue, last 30 days
$840

Last 6 months: $6.2k

World#48,205 / 412k
🇵🇭Country#10,254 / 56.3k
Total earnings
$137k

Billed in all: $142k

World#26,445 / 412k
🇵🇭Country#2,878 / 56.3k
Per project
$7.6k

$3.1k in the last 6 months

World#22,084 / 412k
🇵🇭Country#5,292 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
18

Across 24 contracts

4% fixed96% hourly
World#143,608 / 412k
🇵🇭Country#11,228 / 56.3k

Earnings, last 30 days

$142k+$840 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$141.0k$141.5k$142.0kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Sourcing

Ranked by MRR among everyone on Upwork with the skill.

  1. #30Oberlo186 freelancers · 🇵🇭 #25Top 16%
  2. #258BPO Call Center1,567 freelancers · 🇵🇭 #134Top 16%
  3. #288Sourcing2,354 freelancers · 🇵🇭 #77Top 12%
  4. #740Telemarketing4,857 freelancers · 🇵🇭 #355Top 15%
  5. #758Outbound Sales4,644 freelancers · 🇵🇭 #348Top 16%
  6. #992Cold Calling6,565 freelancers · 🇵🇭 #492Top 15%
  7. #1,061Phone Support5,089 freelancers · 🇵🇭 #577Top 21%
  8. #2,228Email Communication14,123 freelancers · 🇵🇭 #1,268Top 16%