Graciela R.
Customer Support Specialist (English-Spanish) | B2B SaaS
Customer Support Manager with a strong focus on customer satisfaction through empathetic problem solving and efficient service delivery. Currently working in a fast paced environment where I manage complex service processes, coordinate with cross functional teams, and ensure timely and accurate resolution of customer needs. I bring a detail oriented and organized approach to every task, with experience handling high volume workflows while maintaining quality and consistency. My current role has strengthened my ability to communicate clearly, adapt quickly, and support both customers and internal teams effectively. Strengths include dedication to continuous learning, strong teamwork and communication skills, a proven record of delivering positive customer experiences, and patience supported by solid interpersonal abilities.
Earnings and projects
Last 6 months ÷ 6
Billed in all: $12,330$12k
$0 in the last 6 months
Across 9 contracts