Owenjey S.

I help businesses stay organized, serve customers better, and keep daily operations running smoothly. With experience supporting U.S.-based companies in customer service, technical support, and administrative operations, I bring strong communication skills, attention to detail, and a commitment to delivering reliable, professional support. My goal is to help reduce your workload, keep tasks organized, and ensure customers receive timely, professional assistance. I’m adaptable, proactive, and quick to learn new systems and processes. 💼 Services I Offer 📍 Customer Support — Phone, email, and chat support 📍 Email & Calendar Management — Inbox organization, scheduling, and appointment coordination 📍 Administrative Support — Data entry, documentation, reporting, and record management 📍 Appointment Setting & Follow-ups — Lead outreach, scheduling, and client follow-through 📍 Research & Technical Support — Online research, troubleshooting, and customer assistance 📍 Team Leadership & Coordination — Team support, performance tracking, and workflow coordination ⭐ Why Work With Me? ✅ Reliable, organized, and detail-oriented ✅ Experienced in supporting U.S.-based clients ✅ Strong written and verbal communication skills ✅ Comfortable managing multiple tasks and priorities ✅ Focused on accurate documentation and timely follow-ups ✅ Committed to excellent customer experiences and efficient operations 🛠️ Tools & Platforms 📊 CRM & Customer Support Salesforce Law Ruler CRM Systems 📧 Email & Productivity Google Workspace Microsoft 365 Microsoft Outlook Microsoft Excel 📋 Project & Task Management ClickUp Asana Monday Hubstaff 💬 Communication & Collaboration Slack Microsoft Teams Zoom WhatsApp 🎨 Design & Content Canva Photoshop 📞 Call Center & Contact Center Systems Avaya Cisco BrightPattern Forsta Microtalk Vivatalk Let me help you spend less time managing daily tasks and more time growing your business.